Bilingual Portuguese Content Moderator in El Paso, TX at Teleperformance US

Date Posted: 5/1/2021

Job Snapshot

Job Description


Why You’ll Choose Us

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Please be advised that you must live within the area of El Paso TX, as you will be required to pick up your equipment and at times be available to come into the site as needed.

Benefits of working with TP include

  • Paid Training $18.00 + $2.00 Differential
  • plus incentives
  • Monthly Bonuses $200.00 to $2000.00 
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment on site or virtual

Your Impact

Our Bilingual Portuguese Content Moderators are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

In addition to the overall convenience, you’ll enjoy the many benefits of working from home!

  • Removing the cost, stress and time constraints of a daily commute
  • Total comfort of working from your own home
  • A flexible work scheduled and more work life balance


  • Responsible for reviewing social media to ensure it adheres to established community guidelines
  • Ability to work through invasive/disruptive content
  • Effectively log and track social content
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Produce frequent reports that tracks all social engagements
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Ability to react quickly and effectively
  • Attention to detail
  • Consistent follow up with all interactions and engagement, social media is a 24/7 medium that requires high level of engagement and immediate turnaround time.


What We’re Looking for

  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED
  • Predictable and reliable attendance
  • Must live within the area of El Paso TX, as you will be required to pick up your equipment and at times be available to come into the site when needed.

What We Prefer

  • 6 -12 month customer service experience preferred
  • Consistent work history
  • Proven oral & written communication skills
  • Some Technical background

Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Please join our Virtual Recruiting Office to speak with a recruiter.

Teleperformance is an Equal Opportunity Employer

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