Human Resources Coordinator- Killeen, Texas in Killeen, TX at Teleperformance US

Date Posted: 9/25/2021

Job Snapshot

Job Description



Provide Human Resources support for the facility. Act as a liaison between the employee and other support departments as it pertains to Payroll, Benefits, etc. Represent the company for unemployment claims, EEOC investigations and other employment agency inquiries.


• Participate on New Hire Orientation presentation

• Process all new hires and terminations in CCMS

• Facilitate the processing of the LOA, PTO and FMLA requests

• Investigate all injury and incident reports. Obtain all necessary documentation and manage corresponding Workers Compensation claims

• Assist with the investigation and gathering of documentation for all EEOC claims (or other legal issues)

• Prepare documentation for all Unemployment Appeal Claims and attend corresponding hearings

• Conduct employee exit interviews

• Assist in administering incentive plans and rewards system

• Track all ‘expiring’ work authorizations

• Facilitate the resolution of all Payroll issues and concerns

• Manage access badge requests, deletions and replacements

• Set up all new hire personnel files and maintain “ACTIVE” and “TERMED” files

• Review and Approve all termination requests for the facility

• Manage all Employee Relations

• Thrive as a team player in a fast paced, high energy, change oriented environment

• Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws

• Perform other related duties as required


• High School Diploma or GED required

• Must be at least 18 years old

• Previous experience in Human Resources

• Knowledge of Microsoft Office, Windows, Internet and Outlook

• Must have excellent written and verbal communication skills

• Ability to multi-task and handle numerous tasks simultaneously

• Attention to detail and strong organizational skills are a must

• Time management skills are imperative

• Must possess a positive and upbeat attitude

• Ability to work well with others and create a positive partnership with the Operations group

• Position requires flexible availability and must be able to adjust schedule as needed

• Must be prompt and dependable

• Excellent attendance history is required

• Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks

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