Human Resources Coordinator in Reno, NV at Teleperformance US

Date Posted: 2/4/2020

Job Snapshot

  • Employee Type:
  • Location:
    2863 Northtowne Lane
    Reno, NV
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description


Provide Human Resources support for the facility. Act as a liaison between the employee and other support departments as it pertains to Payroll, Benefits, etc. Represent the company for unemployment claims, EEOC investigations and other employment agency inquiries.


Participate on New Hire Orientation presentation

Process all new hires and terminations in CCMS

Facilitate the processing of the LOA, PTO and FMLA requests

Investigate all injury and incident reports. Obtain all necessary documentation and manage corresponding Workers Compensation claims

Assist with the investigation and gathering of documentation for all EEOC claims (or other legal issues)

Prepare documentation for all Unemployment Appeal Claims and attend corresponding hearings

Conduct employee exit interviews

Assist in administering incentive plans and rewards system

Track all ‘expiring’ work authorizations

Facilitate the resolution of all Payroll issues and concerns

Manage access badge requests, deletions and replacements

Set up all new hire personnel files and maintain “ACTIVE” and “TERMED” files

Review and Approve all termination requests for the facility

Manage all Employee Relations

Thrive as a team player in a fast paced, high energy, change oriented environment

Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws

Perform other related duties as required

Job Requirements


High School Diploma or GED required

Must be at least 18 years old

Previous experience in Human Resources

Knowledge of Microsoft Office, Windows, Internet and Outlook

Must have excellent written and verbal communication skills

Ability to multi-task and handle numerous tasks simultaneously

Attention to detail and strong organizational skills are a must

Time management skills are imperative

Must possess a positive and upbeat attitude

Ability to work well with others and create a positive partnership with the Operations group

Position requires flexible availability and must be able to adjust schedule as needed

Must be prompt and dependable

Excellent attendance history is required

Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks

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