Work From Home Customer Service Sales Representative in Nashville, TN at Teleperformance US

Date Posted: 2/19/2021

Job Snapshot

Job Description



Entry level position, call center representatives field customer inquiries and finding innovative ways to respond to varying questions and issues. Interact with customers in a collaborative and engaging environment, maintain confidentiality and security while assisting with needs to meet and exceed Client’s expectations.



  • Respond respectively, carefully and effectively to handle all customer inquiries via phone and email
  • Provide excellent customer service through active listening regarding sales
  • Maintain confidentiality and security of customer information and sales leads
  • Follow up on customer inquiries in a timely manner
  • Proactively aim to resolve issues on the first call
  • Logical problem-solving skills and ability to multi-task



  • 6 months customer service experience including sales
  • Must be 18 years of age
  • Must have typing speed of 25 wpm
  • High School Graduate or GED
  • Must have ability to work various shifts influence by current business needs
  • Ability to work with sales customers honestly and confidently
  • Proficiency with desktop computer system and internet skills
  • Proven oral & written communication skills
  • Organization and work prioritization skills
  • Must pass background and drug tests

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