Bilingual Customer Service Sales Advisor in El Paso, TX at Teleperformance US

Date Posted: 2/7/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    El Paso, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/7/2020

Job Description



PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

• Promote brand awareness by offering additional products and services to meet customer needs
• Promote the highest standards of ethical and professional conduct through demonstrated individual performance
• Experience upselling/increasing customer benefits/rebuttal/save the sale/conversion metrics
• Ability to proactively address customer needs in a timely manner
• Maturity and a hunger for success required
• Ability adapt and adjust to change in a positive manner
• Competitive attitude and drive for results while showing motivation and a demonstrated passion for the brand
• Perform other related duties and assignments as required and as assigned by supervisor or other management

• Thrive as a team player in a fast paced, high energy, change oriented environment

• Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately

QUALIFICATIONS

• Must be at least 18 years old
• High school diploma or GED required
• Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.)
• 6 months experience in customer service preferred
• Typing speed of 25 WPM required
• Strong verbal, listening and written communications skills, as well as outstanding interpersonal skills required
• Excellent attendance history is required
• Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit checks
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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