Customer Service Representative- Oklahoma City Only in Oklahoma City, OK at Teleperformance US

Date Posted: 11/12/2020

Job Snapshot

Job Description

The Advisors primary responsibility is fielding customer inquiries and finding innovative ways to respond.  You will be working in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life and no two days will be the same.



Responsibilities

•        Handle and carefully respond to all customer inquiries

•        Provide excellent customer service through active listening

•        Work with confidential customer information and treat it sensitively

•        Follow up to customer inquiries by taking specific action in a timely manner

•        Aim to resolve issues on the first call by being proactive

•        Appropriately communicate with customers via phone and email 

Job Requirements



Requirements

•             6 months of prior customer service experience

•             Over 18 years of age

•             High School Graduate or GED

•             Availability to work various shifts 

•             Proficiency with desktop computer system and Internet skills

•             Proven oral & written communication skills

•             Provide a professional and quiet workspace

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