Customer Service Representative- Oklahoma City Only in Oklahoma City, OK at Teleperformance US

Date Posted: 11/11/2020

Job Snapshot

Job Description

The Advisors primary responsibility is fielding customer inquiries and finding innovative ways to respond.  You will be working in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life and no two days will be the same.

Responsibilities

        Handle and carefully respond to all customer inquiries

        Provide excellent customer service through active listening

        Work with confidential customer information and treat it sensitively

        Follow up to customer inquiries by taking specific action in a timely manner

        Aim to resolve issues on the first call by being proactive

        Appropriately communicate with customers via phone and email 

Job Requirements

Requirements

             6 months of prior customer service experience

             Over 18 years of age

             High School Graduate or GED

             Availability to work various shifts 

             Proficiency with desktop computer system and Internet skills

             Proven oral & written communication skills

             Provide a professional and quiet workspace

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