Employee Engagement Specialist in Warren, MI at Teleperformance US

Date Posted: 12/25/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    7000 Chicago Road
    Warren, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/25/2019

Job Description

PURPOSE OF POSITION

Provide support to the Operations team by creating a fun and engaging work environment for all employees.

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

•       Assist with the management and implementation of employee retention initiatives

•       Rollout and execute domestic and global campaigns

•       Oversee onsite Fun Committee Teams, TP store and TP rewards

•       Assist with management of employee recognition programs and annual awards

•       Promote site events through written articles and social media

•       Assist CCM’s plan and coordinate employee gatherings, parties, luncheons, etc.

•       Partner with corporate responsibility coordinators to assist with fundraising activities

•       Excellent oral and written communication skills, as well as outstanding interpersonal skills

•       Ability to work independently and possess a strong set of creative thinking skills

•       Able to facilitate group and team efforts on a wide variety of initiatives

•       Assist with other duties as required and requested by supervisor or other management staff

•       Thrive as a team player in a fast paced, high energy, change orientated environment

•       Ability to multi task is critical

•       Must present a professional appearance and manner at all times

•       Participate in Fun Committee conference calls

Job Requirements


QUALIFICATIONS


•       High School Diploma or GED required


•       Must be at least 18 years old


  • •       Minimum 1 year previous administrative experience in a high paced customer focused environment

  • •       Excellent organizational and communication skills

  • •       Ability to type 40 wpm, and strong computer skills using MS Word and Excel

  • •       Ability to prioritize and complete multi-task assignments

  • •       Strong attention to detail

  • •       Microsoft Office (Word, Access, Power Point, Excel, Publisher)

  • •       Knowledge of social media – Facebook, Twitter, Instagram, YouTube, etc.

  • •       Must have an EXCELLENT attendance record  

  • •       Must be flexible with availability and schedule based on business needs

  • •       Requires solid organizational, administrative, leadership and time management skills

  • •       Able to demonstrate personal ownership of tasks and follow through to obtain desired results

  • •       Skilled in determining why and how tasks should be attempted and their effective completion

  • •       Proven experience in overcoming unexpected difficulties and using logical problem solving skills

  • •       Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks


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