Licensing Coordinator in Port St. Lucie, FL at Teleperformance US

Date Posted: 5/31/2019

Job Snapshot

Job Description

Primarily responsible for assisting the recruiting and operations teams in ordering state background checks, applying for state licenses, and all processes regarding follow up and reporting.

Primary Duties, Responsibilities and Requirements

 Works with new employees—explaining, assisting, and collecting documents surrounding the licensing process

 Responsible for all follow up with third and internal parties—state background checks, home state licensing, statuses, follow up, and completion of activities

 Ability to analyze potential risks in providing supporting documentation and/or external issues

 Acts with high level of discretion, professionalism, and high sense of urgency

 Remains apprised of state level licensing updates including continuing education requirements

 Acts proactively, providing high level communication to internal teams regarding statuses and provides solutions to licensing issues

 Provide excellent customer service at all times

 Critical thinking, proactive attitude, strong communication skills

 Must be extremely detail-oriented

 Must be extremely articulate and present a professional image

 Advanced experience with standard business applications especially MS Office suite

 Strong team-building and leadership skills focused and results oriented

 Participates in additional training courses when needed

 Performs other related duties and assignments as required

Job Requirements

Qualifications

 Minimum of 1 year administration experience within the last 3 years

 Advanced experience with Microsoft Office Suite

 Logical problem solving skills

 Proven oral and written communication skills

 Continuously demonstrate a high sense of urgency

 Knowledge of licensing processes, continuing education requirements, and background check requirements recommended

 Relationship management experience recommended

 Must have a keen sense of attention to detail, taking the initiative, and meet high pressure deadlines

 Must type at least 40 wpm

 Must have HS diploma—college experience preferred

 Able to pass federal background check and drug screen

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