Recruiter in Richmond, VA at Teleperformance US

Date Posted: 3/2/2020

Job Snapshot

Job Description

  PURPOSE OF POSITION

Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

Review and monitor employment applications for contact center employees

Maintain relationships with appropriate recruiting resources

Maintain professional and accurate representation of Teleperformance to candidates

Pre-screen applicants, schedule and conduct interviews

Conduct pre-employment testing, reference checks and background checks

Review and audit new hire paperwork ensuring completion and accuracy

Communicate employment offers and orientation to new employees

Maintain recruiting reporting and data i.e., interview/hire ratios or resource data

Assist in other functions as required by supervisor

Thrive as a team player in a fast paced, high energy, change oriented environment

Job Requirements


QUALIFICATIONS

1-2 years recruiting and interviewing experience in a high volume setting

Excellent customer service skills and building rapport with employees, management and vendors

Excellent verbal and written communication skills

Must be fast learner and quick problem solver

Must have proficiency in Microsoft Office Suite of products

Ability to think innovatively with regard to recruiting and overall employee experience

Previous call center experience preferred

Excellent attendance history is required

Must pass background and drug tests

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