UAT Advisor in Detroit, MI at Teleperformance US

Date Posted: 2/17/2021

Job Snapshot

Job Description

PRIMARY DUTIES, RESPONSBILITIES AND REQUIREMENTS

Standard Tester:

Execute assigned test cases at the defined rate and quality

Perform initial triage on failed test steps to properly determine if a defect is required

Open UAT defects as needed, including all required details (following template)

Assign all defects to correct development resource

Follow defects through lifecycle, adding additional details as needed, retesting when ready and closing with final comments

Understand and effectively use standard application tools required for the execution of UAT

Understand and properly use basic hardware required for the execution of UAT

Display good written and verbal communication skills

Remain on task and results oriented

Senior Tester:

Above requirements plus the below additional

Review and understand change documents for the purpose of writing UAT test cases

Interface with key Business Analysts as needed to clarify requirements

Expand test scenarios as needed to match business needs and advisor process

Write and modify UAT test cases

Serve as SME for Standard Testers and Business Process Leaders

Attend meetings as needed as they relate to UAT Release Content and Requirements

Take on special projects outside the UAT testing function

Manage workload without supervision

Meet all project and action item deadlines

Job Requirements

Qualifications

 High School Graduation or equivalent

  Knowledge of MS Office and Excel; Knowledge of general scheduling practices

 Excellent attendance history is required

7 English Speaking Resources, 3 Spanish Speaking Resources, 1 Arabic Speaking Resource

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