UAT Advisor in Detroit, MI at Teleperformance US

Date Posted: 2/18/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    7000 Chicago Road
    Detroit, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/18/2021

Job Description

PRIMARY DUTIES, RESPONSBILITIES AND REQUIREMENTS

Standard Tester:

● Execute assigned test cases at the defined rate and quality

● Perform initial triage on failed test steps to properly determine if a defect is required

● Open UAT defects as needed, including all required details (following template)

● Assign all defects to correct development resource

● Follow defects through lifecycle, adding additional details as needed, retesting when ready and closing with final comments

● Understand and effectively use standard application tools required for the execution of UAT

● Understand and properly use basic hardware required for the execution of UAT

● Display good written and verbal communication skills

● Remain on task and results oriented

Senior Tester:

● Above requirements plus the below additional

● Review and understand change documents for the purpose of writing UAT test cases

● Interface with key Business Analysts as needed to clarify requirements

● Expand test scenarios as needed to match business needs and advisor process

● Write and modify UAT test cases

● Serve as SME for Standard Testers and Business Process Leaders

● Attend meetings as needed as they relate to UAT Release Content and Requirements

● Take on special projects outside the UAT testing function

● Manage workload without supervision

● Meet all project and action item deadlines

Job Requirements

Qualifications

●  High School Graduation or equivalent

●   Knowledge of MS Office and Excel; Knowledge of general scheduling practices

●  Excellent attendance history is required

7 English Speaking Resources, 3 Spanish Speaking Resources, 1 Arabic Speaking Resource

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